Major Danny Vereen
Commander - Support Services Division
2500 West Colonial Drive
Orlando, Florida 32804
407.254.7479
The agency's Support Services Division is yet another one of its "behind the scenes" commands that clearly has a great deal on its plate. The division manages several of the agency's critical support functions to include the Fleet Management Section, the Records and Identification Section, the Information Management Section, and the Accreditation/Facilities Security Section.
While the operational and enforcement endeavors of the Sheriff's Office are the cornerstone of its primary mission, Sheriff Demings would be the first to tell you that its community outreach programs, programs designed to interact with and serve children, and any opportunity to form a partnership with the citizens it serves are vital to its success in dealing with the community's crime issues. You will find a number of these programs operating under the Support Services Division including the agency's Youth Services Section.
Youth Services Section
Throughout his years of public service Sheriff Demings has recognized the importance of providing quality outreach services to youngsters for a very simple reason... our children represent the future of our community. Like so many Sheriff's who preceeded him, Sheriff Demings is committed to the agency's School Resource Officers, it DARE program, and several other agency programs targeting the county's juvenile population.
Information Management Section
If you think computers aren't a vital component of any business operating in today's world, walk into any office when the "network goes down." Suffice to say, things pretty much come to a grinding hault. Fortunately the Orange County Sheriff's Office has a crackerjack team of in-house computer specialists who not only keep the agency up and running but have it on a steady course to incorporating the latest and most up to date computer technology into its day to day operations on a regular basis.
The section is responsible for every aspect of computer use within the agency from the purchase and installation of software for an employee's desktop system to the development and implementation of the complex systems behind the state of the art CAD system used to send deputies to an emergency call for service. Clearly IMS impacts virtually every part of the Sheriff's Office and is vital to the day to day operation of the agency to include the maintenance and providing technical support for the agency's web site.
Records Section
As you would imagine, a law enforcement agency the size of the Orange County Sheriff's Office generates a lot of "paperwork" in the form of written police reports and the myriad of documents generated during the investigation of a crime. The responsibility for maintaining that paperwork, properly documenting it, and storing it for quick retrieval is one of the many responsibilities of the agency's Records Section. Worth noting, paperwork has become passe' at the Sheriff's Office. For several years the agency has been making a steady transition towards becoming a paperless agency. Many of the once handwritten or typed documents are now produced, disseminated, and maintained electronically. During 2008 the agency's Document Imaging Technicians scanned 783,683 pages. Not only does this greatly expedite the process of completing the myriad of documents that come with a criminal investigation, the process saves money, and a few trees along the way.
While the average citizen would assoicate the Records Section as the place they would go to obtain a police report, as did the 39,456 people who came to the records counter during 2008, the unit does much, much more.
Members of the section's Report Review staff verify and prepare all cases submitted to the State Attorney's Office. During 2008 they submitted 24,141 cases and processed 3,832 tasking requests. Personnel assigned to the Records Section also play an integral part in providing Tallahassee with the agency's Uniform Crime Report data and are responsible for all latent fingerprint comparisons and testifying in court as to the results of those comparisons. During 2008 the section's latent examiners peformed 2,850 latent comparisons, 900 latent identifications, verified 2,758 AFIS entries and made 95 court appearances.
Records Section personnel are also responsible for processing all fingerprint cards of suspects booked into the Orange County Jail and verifying the arrestee's identification as well as updating their criminal histories. They also conduct public fingerprinting. During 2008 the staff processed 57,566 fingerprint cards, fingerprinted 6,440 members of the general public, and assisted with 256 identity theft cases. A staff photo lineup specialist performed 1,118 photo lineup presentations for the Sheriff's Office and other area law enforcement agencies. Suffice to say, the Records Section is invaluable to the day to day operation of the Orange County Sheriff's Office.
Victim and Volunteer Services
During 2008 the agency's in-house volunteers, its Explorer post, The Citizens on Patrol program, the agency's Chaplains, and volunteers working in the Mounted Patrol barn and the mounted possee contributed 15,762 man hours to the Orange Count Sheriff's Office. Based on the national average of $22.00 per hour for volunteer services that equals the tidy sum of $346,764.00 in volunteer services provided to the agency. If you would like to learn more about volunteer opportunities at the Sheriff's Office please visit the Volunteer Services section of our web site.
Fleet Management Section
The daunting task of procuring and maintaining the majority of vehicles used by the
Sheriff's Office is the responsiblity of the Fleet Management Section. During 2008 the section completed over 14,483 services for agency vehicles an amazing number when you consider that 3,255 oil changes and 157 tire repairs were completed by outside vendors. And, when the section isn't buying and maintaining cars they are selling the agency's surplus vehicles. During 2008 the section conducted four surplus vehicle and motorcycle auctions that netted the Sheriff's Office nearly $600,000!