Name: You will be asked your name and if you want to meet with a deputy
Contact Info: We ask you the phone number where you can be reached if we need to call back or if we get disconnected
Location: When you call 9-1-1from a cell phone, be able to tell us where you help is needed. This is critical information we need to have.
Give the address; include building number, apartment/suite number. If you do not have that information, tell us the name of the business or intersection you are near.
Try to be aware of your surroundings. Make a real effort to be as detailed as possible. If you are outside and don't know the street address; take a look around and try to find landmarks or cross streets. If you are inside a large building or one with multiple levels, you can help emergency services, by letting them know which floor you are on, which apartment you are in, etc.
Time Lapse: When did the crime/incident occur?
Weapons: Are there any weapons? What type of weapon? (Gun, rifle, knife, machete, etc.) What hand is weapon in? Where is the weapon now?
Injuries: Is anyone injured? (you will possibly hear clicks on the phone and a second voice asking you questions as well if you answer yes)
Subject: Is the subject still there? What does the subject look like? (Race, gender, clothing description, etc.)
What is the subject’s name? Is the subject on foot or in a vehicle? Is the subject carrying anything? Is the subject known to the caller? Where is the subject possibly going?
Vehicles: What is the description of the car? (Year, make, model, dents, stickers, etc.) What is the tag number? What is the direction of travel of the subject?